Terms of service
OVERVIEW
Welcome to My Store. The terms “we”, “us”, and “our” refer to My Store, which operates this website and provides related services (the “Services”). Our goal is to deliver tailored product solutions and professional support for your specific project needs.
Before placing any order, please contact our sales team to confirm specifications, pricing, and delivery details. Most of our products are customized, and direct checkout without prior consultation may result in delays or cancellations.
By using or interacting with our Services, you agree to be bound by these Terms of Service and our [Privacy Policy LINK]. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
To use our Services, you must be of legal age in your region. You may be required to provide accurate contact, billing, and shipping information. You are responsible for maintaining the security of your account and for all activity under it.
Because our products often require technical confirmation, orders should only be placed after written confirmation from our sales team.
SECTION 2 – OUR PRODUCTS
We aim to present our products accurately, but colors, textures, and finishes may vary due to device display differences and production adjustments.
As most items are made-to-order, we encourage all customers to discuss requirements with our team before purchase to ensure specifications and expectations align.
Descriptions and availability are subject to change without notice. We reserve the right to modify or discontinue products at any time.
SECTION 3 – ORDERS
Placing an order without prior consultation does not constitute acceptance. All orders are subject to review and confirmation by our team.
We must receive and approve full payment details before production begins.
If you submit an order without prior communication, we may cancel or adjust it after contacting you. To avoid this, please reach out to us first for quotation and confirmation.
Purchases are handled in accordance with our [Refund Policy LINK].
SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts may change without notice. The final confirmed quotation provided by our sales team will prevail over website-displayed prices.
All charges exclude taxes, shipping, and customs duties unless otherwise specified.
You agree to provide accurate payment and billing information. Orders are considered valid only after our written confirmation.